Shipping policy

Shipping Policy

Welcome to CAVORA CAP LTD! We are dedicated to providing a smooth, structured, and entirely clear global fulfillment service for our customers worldwide. To review how your purchase is handled from payment clearance through to home arrival, please consult our official Shipping Policy below:

1. Completely Free Global Shipping
We stand by a transparent pricing model with zero surprise delivery charges:
* Nationwide & Global Free Freight: Standard international shipping is 100% free on all orders delivered to any eligible worldwide address, with no required minimum spend or regional handling fees.

2. Warehouse Preparation & Processing Window
* Every confirmed order undergoes internal verification, item quality checks, and protective packaging within 1 to 3 business days (excluding weekends and official regional holidays).
* An automated dispatch notice containing shipment details will be emailed to you the moment your package is collected by our logistics carriers. During high-demand shopping periods or transport disruptions, warehouse processing may require extra time. If a significant delay occurs, our customer service team will reach out at agvvksf@hotmail.com.

3. Estimated Transit Duration
We partner with established cross-border courier networks to handle global orders. Typical delivery durations (calculated post-dispatch from our facility) fall into the following windows:
* Major International Hubs (USA, UK, Canada, Australia, etc.): Estimated 7 to 15 business days.
* Rest of the World: Estimated 10 to 20 business days.

Note: Transit estimations are subject to variation and cannot be guaranteed without exception due to customs inspection queues, destination post office speed, or extreme weather events.

4. Live Order Lookup & Tracking
* As soon as your order leaves our facility, a unique tracking code along with a direct tracking link will be delivered to your email address.
* Please allow 24 to 48 hours for global shipping databases to index your package and display updated movement logs online.

5. Customs Duties & Import Taxes
* CAVORA CAP LTD has no authority over, and accepts no financial responsibility for, import duties, customs tariffs, or entry fees imposed by your home government.
* All external charges incurred upon entry into your country (including VAT, customs taxes, or carrier clearance fees) are the sole responsibility of the customer. We advise checking your local regulations prior to purchase.

6. Damaged Items & Lost Packages
* If your consignment is officially marked as lost in transit or arrives with visible product damage, please inform our support desk promptly at agvvksf@hotmail.com.
* Please keep all original outer packaging and take clear photos showing the damaged items. Send these along with your order number via email so we can instantly arrange a replacement or full refund.